🔐 Privacy Policy
Effective Date: August 2025
1. Introduction
Welcome to our online platform, where we offer a variety of products including clothing, mobile accessories, computer peripherals, and groceries. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.
2. Information We Collect
- 📱 Contact Information: Name, mobile number, email address
- 📦 Order Details: Product orders, delivery address, payment method
- 📲 WhatsApp Communication: Messages sent via WhatsApp to our store number
- 🎡 Spin Wheel Data: Coupon wins, usage status, and device IP
- 🌐 Website Data: Browsing behavior, IP address, location (via cookies)
3. How We Use Your Data
We collect your data to provide and improve our services:
- ✅ To process orders and deliver products
- ✅ To send order updates, invoice details, and delivery alerts via WhatsApp
- ✅ To issue spin wheel coupons and monitor fair use
- ✅ To notify you about new offers, discounts, or product launches
- ✅ To improve website performance and customer experience
4. Communication via WhatsApp
By placing an order or joining our channel, you agree to receive messages through WhatsApp including:
- 📦 Order confirmations and delivery updates
- 🎁 Spin Wheel wins and coupon reminders
- 📣 Promotional alerts and seasonal discounts
You can opt out anytime by sending “STOP”. We do not spam or share your number with others.
5. Data Storage & Protection
- 🔒 Your data is stored on secure servers with restricted access
- 🔑 Passwords and payment data are encrypted
- 🛡️ We follow standard data protection practices to avoid misuse or leaks
6. Cookies and Tracking
We use cookies to understand your browsing preferences and improve website navigation. You can choose to accept or decline cookies via your browser settings. Cookies help with:
- ✅ Remembering your cart items
- ✅ Showing personalized offers
- ✅ Analyzing how users interact with the site
7. Third-Party Services
We may use third-party tools (like Google Analytics, payment gateways, or delivery partners). They may collect data required for transaction processing, delivery, or analysis. We ensure these parties follow standard privacy protocols.
8. Sharing of Information
We do not sell, rent, or trade your personal data. Your information may be shared with:
- 🚚 Delivery partners (for shipping)
- 💳 Payment processors (for secure transactions)
- 🛍️ Customer support agents (for resolving queries)
9. Spin Wheel Fair Usage
We store spin attempts per user/device to prevent abuse. Fake accounts or repeated entries will be blocked from participation. Coupons are valid only for the user who earned them.
10. Data Retention
We retain your order data and contact info as long as your account is active or as required by law. You can request deletion of your data by contacting us directly.
11. Your Rights
You have the right to:
- 📄 Request a copy of your stored data
- ✏️ Request corrections to inaccurate data
- ❌ Request deletion of your data
- 🚫 Opt out of promotional messages
12. Children's Privacy
We do not knowingly collect data from individuals under the age of 13. If such data is discovered, we will delete it immediately upon request by the parent or guardian.
13. Policy Updates
We may update this privacy policy to reflect changes in technology, legal requirements, or services. Any updates will be posted on this page with a new effective date.
14. Contact Us
If you have questions, requests, or complaints regarding your data or this privacy policy, you can contact us at:
- 📞 Phone: +91 9010373792
- 📧 Email: yourstore@email.com
- 📍 Address: [Your Store/City Address]
