customer service - chardho.com

Chardho Customer Service

At Chardho, we are committed to providing exceptional service, fast responses, and complete customer satisfaction. Whether you have a question, concern, or need help with an order, our support team is here for you every step of the way.

📞 How to Reach Us

Customer Support Hours:
Monday – Saturday | 10:00 AM – 6:00 PM (IST)
Closed on Sundays and public holidays.

Contact Methods:

Email: [support@chardho.com]
Phone/WhatsApp: [+91-XXXXXXXXXX]
Live Chat: Available on our website during business hours.
Instagram/Facebook DMs: Replies within 24 hours.

🛍️ Support for Orders

We’re here to help you with:

Order placement and tracking
Product inquiries
Returns, refunds, and exchanges
Size and fit assistance
Payment and billing issues
Shipping updates and delays

You can also track your order anytime via the “Track My Order” page using your order number and email.

🔄 Return & Refund Support

Need to return or exchange a product? Visit our Returns & Refunds Policy page or contact us for help.
Refunds are processed within 7–10 working days after we receive your return.
We’ll make it right if you receive the wrong or damaged item—just notify us within 48 hours of delivery.

🙋 Frequently Asked Questions (FAQs)

For quick answers, visit our FAQ page covering common questions on:

Delivery timelines
Account and login issues
Product availability
Discounts and coupons

🤝 Our Promise to You

Fast Response: We aim to respond to all customer queries within 24 hours.
Customer Satisfaction: Your happiness is our top priority. We’ll work with you to resolve any issue fairly and quickly.
Respect and Transparency: You’ll always be treated with respect, and we’ll communicate clearly and honestly.